Why We Collect Personal Information
Steven Smith Landscape, Inc. collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range of services available to you. In addition, we use your personal information to keep you up to date on the latest product and services and other information we think you'd like to hear about. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.
How We Collect Personal Information
We collect information about you in several ways. For example, we might ask for your contact information when you correspond with us, to obtain a quote, request a service, when using our online inquiry forms, registering to attend a seminar, participate in an online survey, or ask to be included in an email mailing list. We collect and store the information you provide in a secure database.
When We Disclose Personal Information
Steven Smith Landscape, Inc. does not share your personal contact information with other companies.
Steven Smith Landscape, Inc. works with other companies that help us provide Steven Smith Landscape, Inc. products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can ship products or parts efficiently. The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with Steven Smith Landscape, Inc. policies.
At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.
How We Protect Your Personal Information
Steven Smith Landscape, Inc. safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
Collecting Other Personal Information
When you browse Steven Smith Landscape, Inc.’s website, you are able to do so anonymously. Generally, we don't collect personal information when you browse -- not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.
In some of our email to you, we use a "click-through URL." When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We track click-through to help us determine your interest in particular topics and measure the effectiveness of our customer communications.
Our Company Wide Commitment to Personal Privacy
Steven Smith Landscape, Inc. does not knowingly solicit personal information from children or send them requests for personal information.
Steven Smith Landscape, Inc.’s website contains links to other sites. Steven Smith Landscape, Inc. does not share your personal information with those websites and is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If we plan to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.
Last updated October 31, 2009